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- Who We Are
A High Country Bank Debit MasterCard with ATM access makes it easy and convenient to manage and protect your spending. You can use your card at millions of locations around the world anywhere MasterCard debit cards are accepted. Click here for the MasterCard Guide to benefits for Debit Cardholders.
High Country Bank is dedicated to protecting our customers from fraud. We offer real time state of the art, fraud detection for all of our card holders.
If you believe your card has been lost or stolen or your information has been compromised, please call us at:
719-539-2516 during business hours, or 1-800-264-5578 after business hours
Are travel plans in your future? If so, call a Customer Service Representative today to ensure we have your contact information up to date, or log in to online banking, click on the Customer Service tab, and select send us your travel plans. Please include any phone numbers or email that you will have access to while traveling.
If you are traveling, and/or are experiencing card problems, please call the Bank during normal business hours. For after hours assistance, the Fraud Prevention Services Team may be able to assist you if your card was blocked for potential fraud.
Please call toll free if traveling (866) 842-5208
Your card may not be working for other reasons besides fraud. If the Fraud Prevention Services Team cannot assist you, please call the Bank at (719) 539-2516 during normal business hours. You may also send us an email by logging into your account, clicking on contact us, then selecting "Send Secure Message".
If you are looking for a competitive APR and introductory rate, you can get started by downloading this application.
Earn rewards for every dollar spent. To view activity, schedule payments, download statements, go to www.cardcenterdirect.com. To redeem your rewards points, please visit the new website at www.rewards.umb.com or call Card Services at 800-828-5357.